Custom Product Policy
Order Confirmation
Customers must review and approve all custom order details before production begins.
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Production Time
Custom products require 7-14 business days for production before shipping.
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Changes and Cancellation
• Changes: Requests for changes must be made within 24 hours of order placement.
• Cancellations: Custom orders cannot be canceled once production has started.
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Customer Responsibility
Ensure all customization details provided are accurate. We are not responsible for errors in information provided by the customer.
Contact Us
For inquiries, contact us at shop.bahava@gmail.com or Whatsapp at: +1 (732) 284-8893
Return Policy
Non-Returnable Items
• Custom Products: Personalized or custom-made items are non-returnable unless defective.
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Return Process
If you receive a defective or damaged item, contact us immediately Or within 24 hours of delivery
• Initiation: Contact us at our email shop.bahava@gmail.com OR Whatsapp number 732-284-8893 to initiate a return.
• Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Exchange
We only replace items if they are defective or damaged. Contact us for exchange requests.
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Contact Information
For questions, contact us at shop.bahava@gmail.com